About the role
North Northants Grounds Services Team are looking for an experienced and motivated Administrator to join the Grounds Services Team
Principal duties will include working with a range of systems to provide a responsive service to internal and external customers, ensuring information is provided in a timely manner to relevant team members in order to monitor performance.
Accurate data inputting and above average IT skills are essential to this role.
What will you be doing?
You will be working within the Administration Team, answering calls from suppliers, customers and residents. Monitoring a generic inbox and dealing with queries from external/internal clients and contacting enquirers to update on service provision.
This role provides Grounds Services Team with effective support, and in particular in relation to general administration and data recording/monitoring surrounding the Service delivery of the Grounds Services Programme.
Duties require good knowledge of systems and procedures, as well as a focus on Customer Service.
About you
You must be able to work as part of a team, have good interpersonal and communication skills, an ability to prioritise workload and cope with changing work demands.
The successful candidate will be an enthusiastic and motivated individual with excellent customer focus, good organisational skills and the ability to work upon their own initiative.
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.
Attached documents
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