About the role
Anti-social Behaviour Officer
Are you an experienced anti-social behaviour practitioner who thrives on supporting residents by robustly tackling anti-social behaviour?
Do you have excellent communication skills and the confidence and ability to organise and prioritise a busy workload in a challenging environment?
We are looking for an ASB Officer to join our Housing Service.
You will be part of a dedicated team working to support our tenancy officers to provide a robust and responsive ASB service for our tenants.
You will do this through the effective case management and investigation of ASB.
Key duties include:
Triaging all ASB complaints, carrying out risk assessments with victims and perpetrators, and agreeing action plans.
Liaising with relevant colleagues, statutory and voluntary partner organisations to enable robust and timely resolution.
Ensure responsive, proactive investigation of all cases, addressing root causes, and ensuring support is offered to victims and perpetrators at all times.
If you feel you have the skills and experience for this role, we would love to hear from you.
In return, you can expect a rewarding package and a challenging and supportive working environment.
What will you be doing?
Key duties include:
Triaging all ASB complaints, carrying out risk assessments with victims and perpetrators, and agreeing action plans.
Liaising with relevant colleagues, statutory and voluntary partner organisations to enable robust and timely resolution.
Ensure responsive, proactive investigation of all cases, addressing root causes, and ensuring support is offered to victims and perpetrators at all times.
About you
You will ideally have experience of working within a social housing environment, responding to ASB.
You will have a working knowledge of housing legislation and an awareness of the full toolkit of anti social behaviour solutions, along with excellent communication skills and attention to detail.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
We aim to be a carbon neutral Council by 2030.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
Attached documents
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