About the role
Reporting to the Arb Development Manager, the post holder is to work in conjunction with the Arboriculture section, in-house Arb team, other Council departments and external contractors. They will be responsible for assisting the Arb Development Manager in preparing comments on landscaping schemes on Development Control applications, surveying and inspecting trees, prioritising tree and arranging tree works. Providing specialist tree related advice to internal and external stakeholders and liaising with multiple Council departments regarding tree matters. Assisting with the review of policy regarding tree management and care.
For further information please contact dawn.hughes@northnorthants.gov.uk
Arboricultural Development Manager
What will you be doing?
- To provide forestry and arboricultural advice and to input into Council policy documents and initiatives. To work in line with the Council’s procedures and policies and to ensure that statutory obligations are delivered.
- To be assist with gathering information related to the service, supporting the production of management reports. Assisting in the collation of figures for performance monitoring of the services and action changes.
- Liaise with officers and customers directly to provide detailed information/responses to customer enquiries/complaints, Insurance Litigation, providing detailed action plans and resolutions to service delivery failures or improvements. Investigate allegations of damage, incidents and near misses, collating and providing relevant information to other service areas where required.
- To assist with the development, review, audit and implementation of requirements of Health and Safety policies and procedures. Assisting with the Review of existing Risk Assessments and Safe Working Practices providing technical support to the Lead Arb Development Officer.
- To keep the Council’s tree records, registers and any web-based system up to date and accurate. Cataloguing as directed, the entirety of the Councils vast tree stock. Regularly visiting sites to assess the need for work and health of trees.
- To ensure that any works undertaken by external contractors are in accordance with all relevant recognised standards, Council policy and statutory regulations. Taking any necessary remedial action to remedy any identified failures and ensure best value for money.
- Provide in depth knowledge of the delivery of Arboriculture functions to assist with continued service improvement and development, including the implementation and delivery of projects across the Council Estate, working in collaboration with Community Groups, Internal Stakeholders, Members, Charities, Business and External Funders as directed by the Lead Arb Development Officer.
- Providing specialist tree-related advice where required as part of the delivery of the Council's services to our broad range of customers including the Council's service teams (particularly Planning and Building Control), contractors, consultants, architects and agents, external groups and organisations, and the public.
- To physically undertake surveys, inspect, instruct works, plan removals, and combat disease across the entirety of the Council’s tree stock, and execute duties contained within the Occupiers Liability Act.
- Raising public awareness of trees, tree legislation and best practice by ensuring provision of up-to-date self-service guidance to our customers via our website and other forms of communication.
About you
Arboricultural Association’s Technicians Certificate in Arboriculture or Level 4 equivalent
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Advanced knowledge of an office-based customer-focused environment.
Knowledge of Local Government policies and procedures
Practical knowledge of maintenance and management of a large tree stock.
Customer liaison.
Practical knowledge of identifying works.
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The ability to converse at ease with members of the public and provide advice in accurate spoken and written English is essential for the post. Ability and willingness to develop individual project ideas, and progress actions as required. Ability to work as part of a team and organise tasks and work unsupervised Experience of dealing with customers (internal and external) verbally and in writing Experience in analysing data & working with spreadsheets. Ability to analyse situations, select appropriate solutions, and provide clear advice. Ability to work under pressure. Good IT skills |
Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs. |
Full UK driving licence
Access to own vehicle to travel between work locations and Council assets |
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
We aim to be a carbon neutral Council by 2030.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
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