About the role
North Northamptonshire Council are recruiting for an experienced Business Support Officer to support the Approved Mental Health Professionals within the Emergency Duty Team.
Your main duties would be to support the AMHP team, which includes supporting with a busy duty desk with internal and external customers/agencies. Supporting safeguarding people's rights via Protection of Property with AMHPs or other social care professionals. As well as other business support tasks including invoices, letters and collating statistics.
We are looking for someone who is able to work on their own initiative with experience of relationship building skills; a person who is a natural team player, with a strong customer focus and can demonstrate a passion for getting results in a busy environment. You must be dedicated, flexible, proactive and able to adapt well to change. This is a supportive and well-established team. The AMHP team is currently a host service based in North Northants but provides a service to North Northamptonshire and West Northamptonshire Councils.
Awareness and understanding of Mental Health would be an advantage.
At North Northamptonshire Council our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and include: Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
The working hours for this role are 17:00 - 00:00.
Interviews will be held week commencing 25th August 2025.
For more information regarding the role, please contact Sarah Jenkins or Desmond Tuoyire via email: Sarah.Jenkins@northnorthants.gov.uk/ 07753442033 or Desmond.Tuoyire@northnorthants.gov.uk / 07570080206
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
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