About the role
Our Business Support Officers are very important to us. They perform crucial duties to support the teams they work for.
This is an exciting opportunity to join the Hospital Adult Social Care Team as a Business Support Officer. You will be required to carry out specific administration tasks, in order to support the professionals in a busy team.
This role is for 37 hours a week, Monday to Friday in office. This job is based at Kettering General Hospital, therefore remote working is not possible for this role. Currently there is no onsite parking at Kettering General Hospital for Adult Social Care Staff.
We would consider two part-time applicants however this would be 18.5 hours per week, work hours would be 8:30-12:15 OR 12:00-15:45 and would still be in the office.
We have good training opportunities, and you will be working within a supportive and friendly team.
The salary for this role is £25,119 pro-rata.
We advise that applicants review the documents, BSO Job Description and Applying for a job NNC, prior to submitting your application.
- This advertisement will be closed at 5:00 pm on Monday 7th October but we reserve the right to close the advert prior to the closing date.
- Shortlisting will take place week commencing the 7th October.
- Interviews will take place in the week commencing 14th October.
About the Team
The Hospital Adult Social Care Team is a vibrant and fast paced team, providing social care support to all North Northants residents who need an assisted discharge from hospital.
We take referrals for North Northamptonshire residents from all hospitals, but predominantly from Kettering General Hospital (KGH) Northampton General Hospital (NGH) and the Medical Rehabilitation hospitals run by Northamptonshire Healthcare Foundation Trust (NHFT).
In line with current national guidance, we operate a Discharge To Assess (DTA) process which requires us to carry out timely assessments for those people discharged to DTA beds in care homes in the North of the County and for people discharged to their own homes with DTA packages of care or to the two Specialist Care Centres (SCC’s) in the North of the County.
The position is office based at Kettering General Hospital (although the expectation would be that you are flexible across all the sites we cover in North Northamptonshire if required).
What will you be doing?
The main duties of the role are supporting the Teams Duty function by answering the phone. As well as supporting the Team and Senior Business Support Officer to keep crucial spreadsheets and data bases accurate and up to date and other administrative tasks to help with the running of the Hospital Adult Social Care Team. The spreadsheets and databases used are crucial for both our team and the different hospitals, as they aid in communication and therefore smooth and timely discharges.
Support will be given on all aspects of the role from both team members and the Senior Business Support Officer within the Team.
About you
Applicants will be able to demonstrate good communication skills and be confident on the telephone. The applicants will also have a good level of IT skills with a sound knowledge of Word, Outlook, Teams, and Excel and have a good attention to detail.
The successful candidate will be organised and be able to use their own initiative. We need someone who is able to work under pressure and to deadlines and who is friendly and reliable.
APPLICATION PROCESS:
You will be required to provide a personal statement as part of the application form, and you must demonstrate how you will meet the person specification (attached to the bottom of this advert).
The closing date for applications (we do not accept CVs) is five o'clock 7th October. However we reserve the right to close the advert prior to the closing date.
For further information please contact our team email on HospitalASCTeam@northnorthants.gov.uk or alternatively for an informal conversation please contact 01536 492085.
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
Attached documents
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