About the role
Overall Job Purpose:
To provide high quality and professional facilities management services across the Council’s property portfolio.
To handle a workload related to facility management under supervision.
Additional Information
Attend ongoing training essential to maintain competence
Post holder must be willing to attend evening meetings as and when required
Post holder must be willing to travel
Post holder should be flexible with regard to covering for absence where necessary
Participate in the facilities management out of hour’s emergency call out system,
Post holder must hold a valid driving licence.
What will you be doing?
Main Duties and Responsibilities:
- To assist in providing a pro-active high quality facility management support to colleagues and clients. To include participation in the development, procurement and maintenance of the planned preventative and reactive maintenance schedules across NNC’s portfolio of premises.
- To handle individual tasks and develop a workload with a level of supervision.
- To acquire and develop facilities management skills through assisting the Facilities Manager and facilities management team in a wide variety of duties.
- To assist in ensuring electrical and mechanical equipment within NNC facilities is operated, inspected and maintained in accordance to Manufacturer and Operational Procedures.
- To assist in the supervision of premises security, premises technicians and cleaning team and to keep up to date attendance records of all facilities employees, adhering to relevant policies and timescales. Provide support in securing buildings if required along with allocation of work tasks, however so issued.
- To assist in the operation of computer based management programmes (Building Management Systems) to monitor the facility and make appropriate adjustments.
- Under the direction of the Facilities Manager to assist with monitoring of contractor performance in terms of standard of work, compliance with specification and instigating supervisory action or correspondence.
- Under the direction of the Facilities Manager support project work.
- Under the direction of the Facilities Manager, to prepare invitations to quote/tender for soft/hard services, including scheduling minor works, obtaining quotations, instructing third parties in respect thereof.
- To support the Facilities Management team with proactive financial monitoring of budget and identifying and implementing efficiency savings.
- To assist in the drafting and presentation of Reports to working parties, committees or other member bodies both internal and external to The Council.
- To develop expertise in the use of information communication technology for setting up and maintaining Building Information.
- To assist in receiving and managing general enquiries.
- Promote customer care and quality of performance at all times.
- Ensure a customer focused approach in all aspects of the service both internal & external.
- Ensure a pro-active approach is taken to Equality & Diversity issues.
- Attend site meetings as dictated by contractual works and liaising with contractors’ supervisory staff, premises technicians, cleaners &security staff.
- Arranging and attending pre contract meetings including formulating agendas and minute taking as necessary.
- Assist in the attendance of out of hour’s meetings with tenants, residents and clients to report on and present all aspects of future programmed works, to undertake consultation and quality initiatives all as directed by the Facilities Supervisor.
- To procure external professional services and to direct and manage those
appointments thereafter to ensure the provision of timely, professional and relevant facilities management advice.
- Carry out other duties as required commensurate with the grading of the post.
- Ensure that the Health and Safety of themselves and all others affected by their work is a priority and H&S procedures and policies are strictly followed and adhered to.
About you
You will be able to demonstrate a working knowledge of building services.
Be educated to GCSE/ A level standard or equivalent.
Be able to communicate with a diverse range of individuals and sustain these relationships.
Have relevant work experience.
Ability to manage own workload.
Be self motivated and have the ability to develop effective teams.
Ability to use computer based programmes.
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.