Facilities Officer

What will you be doing?

Main Duties and Responsibilities:

1. To assist in providing a pro-active high quality Operations support to colleagues and clients.  To include participation in the development, procurement and maintenance of the planned preventative and reactive maintenance schedules across The Council's portfolio of premises.

1. To handle individual tasks and develop a workload with a level of supervision.

1. To acquire and develop facilities management skills through assisting the Facilities Manager and Operations team in a wide variety of duties.

1. To assist in ensuring electrical and mechanical equipment within The Council's facilities are operated, inspected and maintained in accordance to Manufacturer and Operational Procedures.

1. To assist in the supervision of premises security, premises technicians and cleaning team and to keep up to date attendance records of all facilities employees, adhering to relevant policies and timescales.  Provide support in securing buildings if required along with allocation of work tasks, however so issued.

1. To assist in the operation of computer based management programmes (Building Management Systems) to monitor the facility and make appropriate adjustments. 

1. Under the direction of the Facilities Manager to assist with monitoring of contractor performance in terms of standard of work, compliance with specification and instigating supervisory action or correspondence.

1. Under the direction of the Facilities Manager support project work.

1. Under the direction of the Facilities Manager, to prepare invitations to quote/tender for soft/hard services, including scheduling minor works, obtaining quotations, instructing third parties in respect thereof.

1. To support the Operations team with proactive financial monitoring of budget and identifying and implementing efficiency savings. 

1. To assist in the drafting and presentation of Reports to working parties, committees or other member bodies both internal and external to The Council.

1. To develop expertise in the use of information communication technology for setting up and maintaining Building Information.

1. To assist in receiving and managing general enquiries.

1. Promote customer care and quality of performance at all times.

1. Ensure a customer focused approach in all aspects of the service both internal & external.

1. Ensure a pro-active approach is taken to Equality & Diversity issues.

1. Attend site meetings as dictated by contractual works and liaising with contractors’ supervisory staff, premises technicians, cleaners & security staff.

1. Arranging and attending pre contract meetings including formulating agendas and minute taking as necessary.

1. Assist in the attendance of out of hour’s meetings with tenants, residents and clients to report on and present all aspects of future programmed works, to undertake consultation and quality initiatives all as directed by the Facilities Manager. 

1. To procure external professional services and to direct and manage those appointments thereafter to ensure the provision of timely, professional and  relevant facilities management advice.

1. Carry out other duties as required commensurate with the grading of the post.

1. Ensure that the Health and Safety of themselves and all others affected by their work is a priority and H&S procedures and policies are strictly followed and adhered to.

About you

You will be able to demonstrate a working knowledge of building services.

Be educated to GCSE/ A level standard or equivalent.

Be able to communicate with a diverse range of individuals and sustain these relationships.

Have relevant work experience in a similar role. 

Ability to manage and prioritise own workload.

Be self motivated and have the ability to develop effective teams.

Ability to use computer based programmes.

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

We aim to be a carbon neutral Council by 2030.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)