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Falls Service Administrator

Please Note: The application deadline for this job has now passed.

About the role

We have an exciting opportunity to recruit an Administrator to our Falls Prevention and Management Team. The purpose of the role is to deliver exceptional and adaptable administrative support to the Falls Team, aiding the Service Manager and team members in ensuring the seamless operations of the department. 

It would be advantageous if you have an understanding and experience of supporting management within complex, multi-structured organisations through the efficient implementation of various administrative procedures and business processes.  

Above all, we are keen to attract people who will embrace the values and behaviours of the Council to support services to innovate and implement improvements which positively impact our service users.

What will you be doing?

  1. Assist in the development and maintenance of business processes to support management and ensure the efficient running of the Falls Prevention and Management team.
  2. Arrange all aspects of internal, inter-agency and inter-departmental meetings, including note taking/minuting in some cases.
  3. Gather data and financial information relating to the work area to support in the production of management reports and information on service performance to meet service area requirements.
  4. Maintain information technology and office systems to ensure effective services including Microsoft office, SharePoint, e-recruitment, ERP Gold etc.
  5. Provide an efficient and confidential support service to senior managers, including diary management responsibilities.
  6. Be first point of contact for any internal/external telephone or email queries that will require escalating to more senior members of the team.
  7. On instruction, raise purchase orders, invoices, and journals for the team via ERP Gold.
  8. Initiate and build good working relationships with colleagues and other professionals to deliver the service required.

This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any consequential changes will be carried out in consultation with the post holder. 

About you

Education, Qualifications and Training

Essential Criteria

  • Able to demonstrate a good level of general education equivalent to GCSE standard in English and Maths grade A-C
  • NVQ Level 2 or equivalent in a relevant subject or experience in administrator work
  • Ability to demonstrate good IT skills and be proficient in the use of Microsoft Office applications

Desirable Criteria

  • NVQ Level 3 in a relevant subject
  • Knowledge of SharePoint/Outlook

Experience and Knowledge

Essential Criteria

  • Experience of working in a busy office-based role
  • Demonstrate experience of arranging, supporting and minuting meetings to a high standard
  • Experience of diary management

Ability and Skills

Essential Criteria

  • Demonstrate excellent communication skills, both written and verbal
  • Accuracy and attention to detail
  • Ability to demonstrate a flexible and creative approach to problem solving
  • Able to work independently and as an effective team member with minimum supervision
  • Appropriate level of data protection security and confidentiality awareness
  • Able to prioritise own workload

Equal Opportunities

Essential Criteria

Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs

Additional Factors

Essential Criteria

Able to demonstrate a clear understanding and commitment to health and Safety and a willingness to undertake training to enable implementation of procedures.

Our benefits

We offer:

  • a competitive salary
  • a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
  • opportunities to develop your skills, knowledge and potential in a large unitary council
  • generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
  • agile and flexible working arrangements to help you with a healthy work-life balance.

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:

  • helping people live active fulfilled lives
  • caring for our young people, providing them with high quality education and opportunities
  • enabling a thriving and successful economy
  • leading on a green and sustainable environment
  • ensuring our communities are connected so they can shape their lives and where they live
  • providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.

We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.

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