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Head of Operations

Please Note: The application deadline for this job has now passed.

About the role

If you’re an experienced property professional who is keen to be part of the creation of our Corporate Landlord model, this is the perfect job for you! 

Our Operations team is part of the Asset and Environment service within the Place and Economy directorate.  This role takes the lead for the operational property service, holding responsibility for service delivery and sustainability of the council’s corporate estate and reports directly to the Assistant Director. 

You’ll be working towards a corporate landlord strategic delivery model in partnership with internal and external stakeholders to drive the change management of organisational change and enable continuous development and improvement to the service. 

You will lead operational managers to deliver corporate property health and safety compliance, repairs and maintenance, contract management, and facilities management across our operational estate that comprises a range of different properties including day centres, offices, depots and children's homes.  

This role will be both challenging and rewarding and that’s why you’ll bring extensive knowledge and understanding of Facilities Management, contract management, and/or Minor Works Projects including working at a senior level. 

What will you be doing?

As the Head of Operations you will be accountable for developing and implementing the safe operation, maintenance, compliance and sustainability of the council’s corporately owned assets. 

You will: 

  • Be responsible for effective H&S reporting to various Boards, ensuring through the manager, that an effective compliance monitoring system is maintained, works identified, prioritised with a programme of works develop.  

  • Lead your team in the development of a minor works programme for capital projects, and assist with identifying capital works, carbon reduction initiatives.   

  • Represent the council's operational interests with external stakeholders, including partners and, contractors.  

  • Manage a budget, identifying risks and opportunities as part of the budget management setting process. 

  •  Be responsible for the management of risk, ensuring that lines of accountability are clear and well understood and systems are in place for monitoring, evaluating, and managing maintenance, compliance, and project risks to secure the reputation of the council. 

  • Support with the development for service strategies, for operations order to secure cost-effective outcomes for, Contract Management, Facilities Management, Corporate & service related property H&S compliance.  

  • Lead, motivate and develop the line managers and wider team to ensure priorities reflect the Assets & Environment Service Plan. 

  • Support the delivery of the councils Carbon Reduction Plan, including responsibility for identifying cost effective solutions that reduce consumption and emission of greenhouse gasses and meet the councils net zero targets.  


About you

You will be educated to degree-level or equivalent by experience and hold a Membership of relevant Professional Body/ and or management qualification e.g. RICS, CIOB, IWFM, CMI, ILM and additional Health & Safety Qualifications e.g. NEBOSH, IOSH.  

You’ll have strategic knowledge & understanding of commissioning/running Facilities Management services and/or complex building projects.  

You’ll need to bring a working Knowledge and understanding of the dynamics and complexities of public sector and Local Government. 

If you are looking to further your career in a large complex organisation that can provide you with a range of career experience, then we’d love to welcome you to our friendly team.  

We currently work in a hybrid way, so there are opportunities to balance great face to face service, with the flexibility to work remotely.  

For an informal discussion about the role or to find out more information, please contact Jonathan Waterworth, Assistant Director for Assets and Environment. Email: 

Our benefits

We offer:

  • a competitive salary
  • a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
  • opportunities to develop your skills, knowledge and potential in a large unitary council
  • generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
  • agile and flexible working arrangements to help you with a healthy work-life balance.

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:

  • helping people live active fulfilled lives
  • caring for our young people, providing them with high quality education and opportunities
  • enabling a thriving and successful economy
  • leading on a green and sustainable environment
  • ensuring our communities are connected so they can shape their lives and where they live
  • providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.

We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.

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