About the role
"North Northants Council Technology Service needs you" ...... We're recruiting for an M365 Platform Engineer to support the organisation to meet its commitment to "Smarter Faster Fairer Public Services".
As a dedicated M365 Platform Engineer you will work as part of the wider technology service to develop and support our critical M365 tenant.
Core to your role is to support our colleagues to get maximum benefit from the investment we make into this service and to ensure it stays secure and well maintained.
You will work as part a group of skilled engineers to build on this toolset and ensure we are staying in-line with best practice, leveraging every part of the environment to benefit the organisation. You will drive new functionality and be engaged directly with Microsoft and other 3rd parties to ensure the environment evolves and continuously improves.
Although we need someone with a base knowledge of the Microsoft M365 stack we fully recognise the need to support you on your journey to develop and hone your skills, we will give you the opportunities to learn as you go and become fully skilled.
For someone with the a technical background and the desire to learn, this is an exciting opportunity to have a real impact on the organisation and create a huge difference for our dedicated teams.
What will you be doing?
You'll join the technology team and be responsible for developing and supporting our M365 platform to support Smarter Faster working.
As part of a team made up of skilled technologists from across the service, you will act as a subject mater expert on the M365 Tenant and be responsible for ensuring it remains secure and well maintained at all times.
On a day-day basis you will be a subject matter expert and act as a 3rd line escalation point for end user support around the M365 platform. You will also work as part of a dedicated team to support larger projects and iterative agile developments which need your specific skills and knowledge.
As an SME in the M365 space you will work with internal teams, partners and Microsoft to ensure we are following best practice, adopting new features and that colleague engagement is as high as possible.
Maximising value in our investments and innovating through technology are key goals in our on-going strategy, and this role is pivotal to helping us achieve this.
About you
Essential:
- Your background will be technical in nature with a technology based degree or equivalent industry experience/certifications
- There must be a demonstrable level of experience around supporting the Microsoft M365 suite, Ideally 2 years +
- Significant knowledge of supporting Microsoft Entra and Teams
- Experience working in both project and user based support environments
- You will need to be a motivated self-starter with the desire to learn and develop on the job
- Be comfortable working at different levels of an organisation and be able to translate complex technical solutions to non-technical audiences.
- Excellent problem-solving skills and attention to detail
Desirable:
Experience operating in a dedicated M365 support team
- Direct involvement in project relating to building enterprise Teams/SharePoint file storage structures and migrating from traditional file storage
Demonstrable experience working with Co-Pilot Agents and/or Microsoft Power Apps
Any experience working as part of sprint teams and following Agile practices
Any Microsoft based certifications e.g:
- M365 Certified Administrator Expert
- M365 Certified Endpoint Administrator
- M365 Certified Teams Administrator
- Certified Power Platform Solution Architect
- Any experience managing the M365 data governance controls e.g data loss prevention, sensitivity labels, document tagging and conditional access.
- Experience working in central or local government settings
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council
Armed Forces Community
The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
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