Needs Assessment Officer

What will you be doing?

Key requirements for a Needs Assessment Officer:

• You will need to be genuinely concerned about people's quality of life and be enthusiastic and able to think creatively.
• You will be enabling individuals to regain their independence.
• You would be working with the customer, setting and achieving goals in their own homes in the community.
• You may be responding to emergency situations in the community in partnership with health services and Seniors in the Team.
• You would be working with customers supporting their personal care and administering medication and nutritional needs. 
• Regularly review customers' progress, monitoring the effectiveness and efficiency of the support plan and supporting Seniors within the office to make adjustments as necessary.
• Maintaining case records, including utilising department electronic record systems.
• Supporting a Supervisor to run the shift.
• Meet and greeting customers in their own homes.

(This list is not limited to the tasks require for the job role.)

About you

We are looking for people who have a genuine passion to help people to love independently in their homes.

You need to be physically fit and in general good health.

You need the ability to be flexible and compassionate and act with honesty and integrity and treat others with dignity and respect.

You need to be a person who takes pride in their work with a non judgemental attitude to others.

Caring experience required.

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

We aim to be a carbon neutral Council by 2030.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)