About the role
Do you want to be part of the improvement and development of our Waste and Recycling Collection Service?
The Place and Economy Directorate prides itself on the service it provides to the residents of North Northamptonshire. We are looking to recruit more people who take pride in their work and want to help the Council meet its commitment to providing quality services to enhance the environment and increase its recycling rate.
The operation manager is responsible for the delivery of the Council’s most visible frontline services, with responsibility for managing a busy operational team with a large in-house workforce undertaking street cleansing and waste collection activities across the district daily.
It is a busy operational environment where circumstances and priorities constantly change. The services operate between 6am – 8.00pm and whilst you will work a 37 hour week, flexibility is essential as you will sometimes be required to work early, or late, depending on the service needs.
The service works out of four operating centres, so you will be required to work from a variety of locations.
What will you be doing?
As our Operations manager you will manage a team of operational supervisors across a range of activities including domestic and commercial waste & recycling collections, street cleaning and associated services.
You will ensure that waste and street cleansing arisings are disposed of via the agreed disposal routes, reporting on the performance of operational crews and taking appropriate corrective action as necessary
You will monitor the financial performance of the operational service to assist in effective budgetary control.
You’ll ensure that service delivery is proactive and reflects customer needs, providing high standards of service delivery, and where the service fails, to resolve complaints and respond appropriately.
About you
You will be an experienced waste manager who is well-motivated and enthusiastic.
Your understanding of environmental issues facing the waste industry and experience of managing operational staff will be essential.
You will need to be competent using a variety of IT systems, with excellent communication skills and experience of dealing with a variety of stakeholders.
You will be responsible for the delivery of the Council’s most visible frontline services, with responsibility for managing a busy operational team with a large in-house workforce undertaking street cleansing and waste collection activities across the district daily.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
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Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
We aim to be a carbon neutral Council by 2030.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
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