About the role
Are you passionate about transformation and making a difference in people’s lives? We’re looking for a proactive and enthusiastic Project Support Officer to join the One Council Programme, an ambitious initiative driving change through innovative transformation and digital solutions. This is a fixed term post till March 2026 (with potential to extend).
This is your chance to contribute to projects that will not only enhance how we work but also improve the way we support our residents. As a Project Support Officer, you will play a vital role in ensuring the smooth delivery of transformation projects within the One Council Programme. You’ll provide critical support to Programme and Project Managers, ensuring projects are effectively planned, governed, and delivered to achieve real-world benefits for our communities.
This is a fantastic opportunity to be part of an organisation committed to modernising services, fostering collaboration, and delivering new ways of working that directly impact the lives of our residents.
What will you be doing?
Supporting Transformation Projects: Assist Programme and Project Managers in the development and implementation of transformative initiatives that enhance services and support residents. Ensure projects are delivered in alignment with governance frameworks, providing consistent and high-quality reporting to stakeholders.
Optimising Project Delivery: Support the use of key project management tools such as Monday.com, SharePoint, and Microsoft Teams, ensuring teams work efficiently and effectively. Promote and encourage best practices in project management processes and frameworks.
Enabling Change: Work closely with enabling teams (e.g., HR, Finance, Legal, and Communications) to coordinate and facilitate project progress. Help deliver initiatives that simplify processes, improve collaboration, and unlock new ways of working, ultimately benefiting residents and communities.
Engaging Stakeholders: Act as a key point of contact for project teams, offering guidance, training, and support on tools, processes, and governance. Build strong relationships across the organisation, fostering a shared commitment to delivering meaningful transformation.
Facilitating Meetings and Governance: Organise, coordinate, and provide secretariat support for project governance and engagement meetings, ensuring actions are captured and followed up. Contribute to maintaining and developing project documentation and products to support successful project delivery.
About you
What We’re Looking For
We’re seeking someone with strong organisational and coordination skills and the ability to manage multiple priorities in a fast-paced environment, You will need excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
You'll need a proactive approach to problem-solving and a passion for delivering positive change. We are looking for someone with a degree or equivalent qualification, or proven experience in supporting transformation and change projects, you'll have training in project management methodologies (e.g., PRINCE2 Foundation) and a good working knowledge of project tools like Monday.com, SharePoint, and Microsoft Teams.
Experience in supporting digital transformation projects and knowledge of project management methodologies (e.g., Agile, Waterfall) would be advantageous but not essential.
What You’ll Bring
A collaborative mindset, ready to work across teams to deliver innovative solutions with a commitment to improving services and ensuring residents benefit from new ways of working. You will need strong attention to detail, ensuring project reports and deliverables are of the highest quality and a forward-thinking approach, helping to drive transformation across the organisation.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
We aim to be a carbon neutral Council by 2030.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
Attached documents
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