Rating Assistant

What will you be doing?

Key duties include, 

• Ensuring bills are raised in accordance with work instruction and legislation. 
• Sort, record and allocate the daily work from the diary and post.
• Update computer records (Including Academy and Dips/Workflow systems) with amendments to accounts, for transitional relief, reliefs and local discounts, interest payments, government grants and account verification within legislative requirements. 
• Monitor and maintain empty property rating records 
• Assist with recovery proceedings for NNDR to include issuing reminders, summons. Prepare liability orders and committal files for appropriate Magistrate Courts. Monitor arrears.
• Despatch liability orders to enforcement agencies, check payment schedules and enforcement agencies invoices.
• Maintain the daily and monthly controls of the computerised systems for Council Tax and Business Rates to include the reconciliation of payments, refunds, direct debits and write off's to the appropriate accountancy codes.  
• Ensure that refunds, interest payments and tax certificates are calculated and issued correctly. 
• Interview members of the public in connection with revenue matters, conducting correspondence of a routine nature, dealing with telephone enquiries. 
• Operate and maintain the absconding ratepayer’s system.

About you

You should be comfortable dealing with members of the public and businesses

You will have knowledge and experience of working in Business Rates and Council Tax and using Academy software and systems.  

Team work is at the core of our culture however you will also be spending some time working independently and able to deal with a varied and changeable workload. 

Our benefits

We offer:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• agile and flexible working arrangements to help you with a healthy work-life balance.

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:

• helping people live active fulfilled lives
• caring for our young people, providing them with high quality education and opportunities
• enabling a thriving and successful economy
• leading on a green and sustainable environment
• ensuring our communities are connected so they can shape their lives and where they live
• providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.

We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.