Relief Community Enablement Worker

What will you be doing?

Purpose of the job

The purpose of this job is to provide high quality support and care to customers in their own homes within a wider community. To enable them to remain independent whilst supporting their wellbeing, rights and choices. To also support with any reablement needs and providing personal support where required.

Principal responsibilities

1.  To support people within their own home to live an independent life.
2. With reference to the individual’s care plan provide practical and emotional support to customers to help them maintain independent living. In appropriate cases:

• Assist customers with physical disabilities to carry out activities, hygiene routines and manage medication as directed within their care plans to help maintain health and wellbeing;
• Assist customers to undertake practical tasks to help maintain their physical wellbeing and/or improve their living conditions.

1. With reference to the individual’s care plan promote independence through the provision of information to customers and through liaison with carers, internal and external agencies. Part of your role will be to support people within their local community enabling them with volunteer placements, budgeting, social activities, and future planning of goals.
2. You will be responsible for updating daily record sheets, any communication with outside agencies and ensuring that any changes to the individual’s needs, are documented and reported to ensure that the care plan is a live document, whilst utilising departmental electronic record systems.
3. Undertake risk assessments, manual handling, and medication assessments in order to safeguard customers and staff, as well as to meet service standards.
4. You will be regularly reviewing the customers progress, monitoring the effectiveness and efficiency of the support plan whilst documenting adjustments where necessary. You will ensure that all changes within the persons care package are communicated back to managers.

About you

• Satisfactory clearance of an enhanced Disclosure and Barring service check.
• Educated to GCSE or Equivalent
• Care Certificate (or willing to work towards)
• Level 2 or above in Health and Social Care or equivalent (or willing to work towards)
• Proven experience in health or care work
• Experience of delivering care services in a community-based setting
• Able to travel effectively to various locations, using a vehicle
• Demonstrate an interest in working in this area and the ability to undertake the role
• Good verbal and written communication skills. Sufficient to write clear, concise, and accurate reports and to enable effective communication with a number of agencies.
• Excellent interpersonal skills with the ability to listen and interact effectively with and on behalf of customers and to react appropriately to a crisis situation
• Practical approach to resolving problems and achieving results
• Flexible, adaptable, and tolerant to meet the needs of the service
• Able to meet the physical requirements of the role
• Ability to attend, successfully complete and understand the need for mandatory training
• Able to inform customers on benefits and application systems
• Able to work within set procedures and systems
• Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.
• Understanding of equality standards and diversity issues and their impact in social care services

Our benefits

We offer:

• a competitive rate of pay
• great opportunities in a large unitary council - many of our casual workers decide to apply for permanent positions
• statutory leave entitlement
• lots of opportunities to work in the public sector to make a difference

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.  

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community 

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)