Vacancies

Senior Project Support and Communications Officer (Internal applicants only)

About the role

As a member of our Family Help team working within Family Hubs, you will play an important role in communicating key messages covering the wide range of support that Children's Services delivers.

You will help the team ensure that our families, partners and staff are kept up to date with the latest news, decisions and policies, and ensure the promotion of all children's services and support

The role is varied, and you will be working across all areas of the team including liaising with wider children's services, corporate services and creating internal communications; and working with a wide range of digital communications channels including social media.

You will also support the smooth coordination and management of project activities across the Family Hubs programme and its partners. You will bring together engagement and participation plans, collating key information, and producing clear, high-quality reports and communications.

This is your chance to contribute to projects that will not only enhance how we work but also improve the way we support our families. In this role, you will play a vital role in ensuring the smooth delivery of Family Help across the Family Hubs. You’ll provide critical support to Cluster Managers, ensuring projects are effectively planned, governed, and delivered to achieve real-world benefits for our communities.

This is a fantastic opportunity to be part of an organisation committed to modernising services, fostering collaboration, and delivering new ways of working that directly impact the lives of our families

Interview will take place on Tuesday 23 December

What will you be doing?

You will

Lead and support the cascading of information, communications through various mediums (social media, service user focus groups / events, newsletters, emails etc)
Support the development and implementation of family hub workstreams across the partnership as directed
Administer and co-ordinate the programmes operational systems necessary within the associated budget and resources.
Work closely with colleagues within the function to ensure the smooth running of the programme and project activities (including meetings, events, inbox, resources etc).

About you

You will have the following

Experience of working with project management and quality assurance systems in a large organisation.
Experience of using IT systems, such as Microsoft Office 345, PowerPoint, Visio and Social Media Platforms .
Experience of working across functional areas with Officers within a local authority or similar setting.
Sound knowledge of the Data Protection Act and Principles.
Ability to establish strong working relationships with Officers in a complex organisational setting.
Strong project co-ordination and administrative skills.
Good communication and interpersonal skills.
Ability to work independently towards predetermine goals and objectives.
Be a self starter and ability to take own initiative.
Be a strong team player who can work in collaboration with others.
Manage in a changing environment and be adaptable and flexible.

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

a competitive salary
a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
lots of opportunities to develop your skills, knowledge and potential in a large unitary council
generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Apply