About the role
An opportunity has arisen within the Housing Service for a motivated and customer focused individual to undertake the post of Support Services Team Leader, working mainly with residents living in sheltered housing schemes in Corby.
Working closely with and reporting to the Supported Housing Manager, the purpose of the post is to ensure that effective and targeted support solutions are in operation for residents living independently in the council’s sheltered accommodation and customers of the dispersed alarm service.
You will share "on call" management duties with the Supported Housing Manager for which an additional payment is made along with the monthly salary.
What will you be doing?
You will be responsible for managing and supporting a Team of Mobile Support Workers, Elderly Support Assistants and Scheme Cleaners who provide a dedicated support service to residents living in the councils sheltered accommodation and customers connected to out community alarm service.
You and the team will ensure the highest level of targeted support is provided and that all customers are assisted to access the support agencies and services they are entitled to. The team also perform on call duties and are the main responders in the event of an emergency call for help or assistance.
About you
You should enjoy working with the public and assisting residents/customers to resolve the issues they can be faced with. If you have a background in support services targeted specifically to older persons and have team leading/ supervisory skills we look forward to receiving your application.
Interested applicants will have a good level of education and have experience in working with older people living independently with/without support.
If you have the relevant experience and can confidently produce written reports, develop and implement procedures in line with best practice and have supervisory experience, you may be the person we are looking for
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (27 days, rising to 32 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected do they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.
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