reception/admin

What will you be doing?

Corby Innovation Hub and Corby Enterprise Centre provide accommodation and support to both established and start up businesses.

We are seeking a highly motivated, conscientious Receptionist/Administrator to join our team.

A good level of customer care and ability to work under pressure is required, along with a flexible and friendly approach.

The successful applicant will be organised and have a good level of IT skills (knowledge of ERP Gold system would be an advantage).

Applicants must be able to demonstrate previous experience working in a customer facing environment and able to use their own initiative.

This role will be mainly based at Corby Innovation Hub with a requirement to work across other sites within the service area as required.

About you

Provide Reception services at Corby Innovation Hub, Corby Enterprise Centre. Front of house, meet and greet Council members, dignitaries and members of the public, directing them through the buildings. Undertaking general clerical and financial administration tasks. Ensure the reception area is kept clean and tidy and any issues are reported in accordance with reporting procedure. Pro-actively feeding back to Management, customer comments, reaction, complaints, compliments the like. Receive and redirect telephone calls on behalf of tenants.  Update social media, proactively marketing the centres.  Mailroom duties including distribution/franking/special deliveries.  Photocopying items as required by tenants. Recording data for sundries invoicing.  Compile monthly newsletter.  Health & Safety/compliance duties including emergency lighting/ disabled call functions/water flushing etc.  Diary co-ordination for the centres meeting rooms including ordering and costing of catering requirements.

Our benefits

We offer:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (27 days, rising to 32 days) and bank holidays, plus the option to buy up to an extra 10 days
• agile and flexible working arrangements to help you with a healthy work-life balance.

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:

• helping people live active fulfilled lives
• caring for our young people, providing them with high quality education and opportunities
• enabling a thriving and successful economy
• leading on a green and sustainable environment
• ensuring our communities are connected so they can shape their lives and where they live
• providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.

We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.