About the role
If you want to make a difference and play an active role in changing people’s lives, this could be the opportunity for you. Supporting our well‑established AfEO Project, you will help prison leavers and ex‑offenders access safe, sustainable housing and the support they need to rebuild their lives.
Working within a small team in the Housing Options Service, you will deliver specialist housing advice and assistance. This will include sourcing and securing private rented accommodation options for prison leavers, working in partnership with prison and probation resettlement teams and a range of support agencies, and fostering effective multi‑agency working.
You will manage homelessness applications, complete tenancy inspections, and hold a caseload of ex‑offenders requiring housing‑related support, ensuring individuals receive coordinated, practical assistance to achieve stable accommodation.
What will you be doing?
We will support you to manage your own workload in this varied role. Main duties include:
- Working collaboratively with criminal justice partners, private landlords, and letting agents to prevent homelessness and rough sleeping among ex‑offenders
- Providing tailored housing advice and support to help individuals secure and sustain tenancies within the private rented sector
- Progressing homelessness applications in line with relevant legislation, statutory guidance, and local policies
- Developing and reviewing housing and support plans that promote tenancy sustainment
- Completing risk assessments and tenancy‑related checks to ensure suitable and safe accommodation
- Accurately recording activity and capturing positive outcomes to evidence impact and inform service delivery
About you
- You are confident working with prison leavers and ex‑offenders who may face multiple barriers to securing housing
- You have excellent interpersonal and communication skills, allowing you to build trust, engage positively, and maintain professional boundaries
- You are empathetic, resilient, and motivated by supporting people to make positive changes and achieve stable accommodation for our customers
- You can work effectively with a wide range of partners, including probation services, prisons, landlords, letting agents, and other support organisations
- You are organised and able to manage your own caseload, prioritising tasks and working independently as well as part of a team
- You are confident assessing risk, making sound decisions, and handling challenging situations in a calm and professional manner
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council
Armed Forces Community
The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
Attached documents
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