Vacancies

INTERNAL CANDIDATES ONLY - Voids Works Co-ordinator

About the role

This role plays a key part in helping us deliver a smooth, efficient and compliant voids service for North Northamptonshire Council homes. You’ll be right at the heart of coordinating works, supporting teams and making sure our properties meet the right standards.

Key responsibilities include:

Coordinating and delivering an effective voids service, making sure work is well planned, inspected and delivered to agreed quality, cost and performance standards.
Overseeing the Void Planners and coordinating repairs and maintenance across allocated service areas. You’ll also lend a hand to the Planners/Dispatchers when needed.
Producing regular performance information using the systems available.
Supporting council trade teams and contractors by offering technical advice and helping resolve any on‑site issues.
Carrying out property surveys and inspections, preparing specifications and tender details, and keeping accurate records and audit trails.
Monitoring contractor and service performance to support continuous improvement and best value.
Working closely with the Team Leader to build strong relationships with contractors and partner services, including attending site and progress meetings.
Making sure financial controls, procedures and council policies are followed at all times.

Health, safety and compliance

Providing professional advice to ensure health, safety, building and environmental requirements are met.

Supporting the development, review and implementation of health and safety procedures.
Promoting safe working practices for staff, contractors and residents at all times.

Corporate responsibilities

Following all council policies, including safeguarding, equality, financial regulations and health and safety.

Auditing van stock and resources when required and keeping accurate records.
Preparing reports, attending meetings (including evenings where needed), taking part in training and carrying out other duties appropriate to the role.

What will you be doing?

Coordinating and delivering an effective voids service, making sure work is well planned, inspected and delivered to agreed quality, cost and performance standards.
Overseeing the Void Planners and coordinating repairs and maintenance across allocated service areas. You’ll also lend a hand to the Planners/Dispatchers when needed.
Producing regular performance information using the systems available.
Supporting council trade teams and contractors by offering technical advice and helping resolve any on‑site issues.
Carrying out property surveys and inspections, preparing specifications and tender details, and keeping accurate records and audit trails.
Monitoring contractor and service performance to support continuous improvement and best value.
Working closely with the Team Leader to build strong relationships with contractors and partner services, including attending site and progress meetings.
Making sure financial controls, procedures and council policies are followed at all times.

About you

What we’re looking for

Good, practical building knowledge.
A solid understanding of NNC’s Lettings Standard.
Knowledge of damp and mould issues and related legislation.
Someone who’s organised, self‑motivated and pays attention to detail.
Strong communication skills.
Confidence using IT systems, including Callsys and Microsoft.
A flexible and proactive approach to work.
Access to a personal vehicle (business mileage will be paid).
Ability to carry out property surveys, including accessing lofts using stepladders.
A respectful and professional attitude.
Someone capable of covering dispatch duties due to absences.

We’ll provide any additional training and support you need to help you succeed in the role.

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

a competitive salary
a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
lots of opportunities to develop your skills, knowledge and potential in a large unitary council
generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

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