About the role
This is a new and exciting opportunity to be an Accommodation Liaison Officer, funded by the Government’s Rough Sleeping Initiative (RSI) to be based within our dynamic and successful Housing team. This role will be the main link to help the Council to access and manage supported accommodation properties let to homeless households by working effectively with local providers across North Northamptonshire.
Please note based on external funding this post is fixed term until the end of March 2025.
What will you be doing?
As the Housing Accommodation Liaison Officer, you will build and develop strong working relationships with local accommodation providers to increase the supply and variety of accommodation options available to customers locally. You will work closely with the Rough Sleeping and Housing Options Teams to understand local housing need and try to address any gaps identified in types of accommodation needed.
You will also be responsible for ensuring the correct process and procedures are in place and followed to ensure supported accommodation provision meets homeless households needs by leading on the development of pre-eviction protocols and effective referral processes.
About you
You will have experience of working in housing within a local authority, housing association or equivalent experience within another organisation.
You will have a proven ability to provide excellent customer care working effectively with others, have good interpersonal skills and be able to adapt to an ever-changing working environment.
To succeed in the role, you must have excellent communication skills, be an accomplished negotiator and problem solver and be able to work by your own initiative.
Please see the attached job description and person specification for full details including the essential and desirable criteria for this role.
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.
Attached documents
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