About the role
Currently open for internal redeployment candidates only.
Working with the existing Compliance Team, the successful candidate will provide Business Admin support to our Transport Inspectors.
To assist the compliance team with the administration and processing of relevant data and ensure that the service meets the demands and any specialist requirements of the service user. To support the compliance team in achieving the most efficient provision of compliance, audit and monitoring services to schools and transport operators whilst at the same time maintaining a high standard of provision.
This is a frontline service within the Highways Service and provides services to vulnerable adults and children including those with special educational needs. It also provides transport for mainstream children and also looked after children
What will you be doing?
This role will focus on the administrative functions of the compliance team as well as providing first contact for external stakeholders. The role includes:
- First point of contact for external partners (schools, transport operators, etc)
- Triage incoming contact and re-direct to most appropriate team member
- Monitor compliance email inbox and respond / redirect as necessary
- Along with other team members provide out of hours emergency contact for external stakeholders
- Receive compliance data from transport operators and update internal files
- Provide administrative support as required.
About you
Good standard of spoken and written English.
IT literate and competent in the use of common IT systems, especially Excel.
Able to work with databases and systems outside the popular software in common use.
Previous experience of a range of administrative duties, including managing sensitive data in accordance with GDPR.
Attention to detail to ensure records are accurate and up to date.
Understanding of Local Government responsibilities
Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs
Team player with ability to prioritise workload, work to tight deadlines and support colleagues
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
We aim to be a carbon neutral Council by 2030.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
Attached documents
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