About the role
This is an exciting opportunity for a Housing Options Advisor, funded by the Government’s Rough Sleeping Initiative (RSI) to be based within our dynamic and successful Rough Sleeping Team to help ensure rough sleeping is rare, brief, and non-recurring across North Northamptonshire by providing statutory homelessness advice and support.
Please note based on external funding this post is fixed term until the end of March 2025.
What will you be doing?
As the Rough Sleeping Team’s Housing Options Advisor, you will undertake full housing assessments for all rough sleepers being supported by the team, provide guidance, advice, and support with appointments (remotely if required), and help the team to achieve move-on accommodation and related support solutions where possible.
You will also take the lead on completing all Keyways applications (the Council’s Housing Register) on behalf of rough sleepers being supported and develop relationships with other agencies and partners to help meet their housing need.
About you
You will have experience of working within housing and have a good understanding of homelessness issues and legislation including experience of casework management.
You will have a proven ability to provide excellent customer care working effectively with others, have good interpersonal skills and be able to adapt to an ever-changing working environment.
To succeed in the role, you must have excellent communication skills, be an accomplished negotiator and problem solver and be able to deal with challenging behaviour.
Please see the attached job description and person specification for full details including the essential and desirable criteria for this role.
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.
The following content displays a map of the job's location.
