About the role
An opportunity has arisen for a flexible motivated and customer focused individual to undertake the post of Mobile Support Worker who can help us deliver our great service.
The post is a Full time. A 5 week rolling Rota is in place with shift patterns ranging between 8am and 8pm and which includes some weekends and bank holidays, please see the attached example rota.
What will you be doing?
Reporting to the Team Leader – Support Services the role focusses on providing a regular visiting and support service to the elderly living in sheltered accommodation and residents connected to our customer contact and control center.
You will be required to respond to emergency situations within the Councils own sheltered schemes and customers in the community who use the Dispersed Community Alarm.
The service operates 24 hours a day, 7 days a week all year and therefore you must be prepared to work to cover current shift patterns which will include Early’s (8-4.30) or Late’s (11.30-8). There may be occasions when you may be asked to cover half shifts. You will be required to undertake call out duties on a rotational basis to respond to emergency out of hour’s situations. An on call allowance is payable in addition to the basic salary.
About you
The ideal candidate will have excellent interpersonal and communication skills and have a genuine interest in working with our elderly customers. They will also have a friendly disposition, an enthusiastic approach as well as the ability to remain calm whilst under pressure.
Interested applicants should be educated to GCSE standard or equivalent and have experience of working with elderly, sick or disabled residents
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (27 days, rising to 32 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.
Attached documents
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