Mobile Support Worker

What will you be doing?

Reporting to the Team Leader – Support Services the role focusses on providing a regular visiting and targeted support service based on individual needs to  elderly residents living in our sheltered accommodation and residents in the community connected to our customer contact and control centre.

The support service aims to keep residents happy, healthy, independent, safe and secure. 

You will be required to respond to emergency situations within the Councils own sheltered schemes and customers in the community who use the Dispersed Community Alarm.

The service operates 24 hours a day, 7 days a week all year and therefore you must be prepared to work to cover current shift patterns which will include Early’s (8-4.30) or Late’s (11.30-8). There may be occasions when you may be asked to cover half shifts. You will be required to undertake call out duties on a rotational basis to respond to emergency out of hour’s situations. An additional on call payment is made along with the monthly salary.

About you

If you have a genuine interest in working with a predominantly elderly client group and have and have experience of working in a support or care role with elderly, sick or disabled residents you might just be the person we are looking for.

The ideal candidate will have a good standard of education/ literacy, excellent communication skills along with a friendly disposition and enthusiastic approach as well as the ability to remain calm whilst under pressure.

You will need to have a drivers licence  as you will need to travel from to and from schemes and homes  when you visit residents across the borough. A fleet vehicle is available for use.

Our benefits

We offer:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• agile and flexible working arrangements to help you with a healthy work-life balance.

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:

• helping people live active fulfilled lives
• caring for our young people, providing them with high quality education and opportunities
• enabling a thriving and successful economy
• leading on a green and sustainable environment
• ensuring our communities are connected so they can shape their lives and where they live
• providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.

We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.