About the role
We’re looking for a driven and forward‑thinking individual who’s ready to make a real impact. In this role, you’ll help shape a service that is efficient, accountable, and truly customer‑focused. You’ll use your strong IT skills to oversee our dispatching function and keep our systems running smoothly, while ensuring full financial compliance with North Northamptonshire Council procedures. You’ll play a key part in coordinating work across different service areas, building strong relationships with internal partners, and making sure our service delivery not only meets but exceeds expectations. From prioritising workloads to improving the way we operate, you’ll bring structure, momentum, and innovation to the team.
You’ll also take a leading role in maintaining a safe and compliant working environment by creating, reviewing, and updating health and safety policies alongside the Health and Safety team. Your professional advice will help ensure we meet all relevant health, safety, building, and environmental requirements. As a champion of good practice, you’ll make sure our management procedures remain consistent, effective, and fit for purpose as the service evolves. This is a fantastic opportunity for someone who enjoys variety, thrives on responsibility, and is passionate about delivering high‑quality services for our community.
What will you be doing?
Leadership - Support continuous improvement in Housing Property Services Team
Strategy - Contribute to the ongoing delivery of the Asset Management Strategy (AMS)
Business plan - Support the development of a clear plan to deliver the R&M Team’s contribution to the AMS.
Performance Management (PM) - Plan and monitor performance against service objectives and customer needs and ensure effective budget management.
Staff Management – Manage trades in relation to HR issues, performance and workmanship etc.
Processes - Maintain effective procedures and processes to deliver a customer focused, efficient service.
Partnerships - Maintain effective partnership-based relationships with all other parts of the R&M Team, the Council (including elected members), and external bodies.
About you
Strong IT Skills with excellent knowledge of Microsoft Office suite applications
Relevant experience working in the construction sector, preferably working in Local Authority and/or Housing Association
A relevant construction qualification equivalent to HNC or higher, or a construction trade or Surveying background
Full driving licence: Post holder must have access for a car for business use.
Ability to work in occupied and void properties in rural and town locations.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council
Armed Forces Community
The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
Attached documents
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