What will you be doing?
As a Senior Parking Enforcement Officer, your day will be spent, working with a Team of Parking Enforcement Officers patrolling and enforcing through the issue of penalty charge notices against vehicles contravening the regulations. You will also be responsible for recruitment, training and development of staff. You will deal with identifying and responding to parking related matters through the deployment of staff. The successful candidate will be able to adapt to different situations and show assertiveness where required, whilst remaining calm and diplomatic, using effective communication skills. You must have good people skills and be willing to offer support, advice and assistance to colleagues and customers.
About you
• Previous experience in an enforcement role, although training will be provided
- Physically fit
• Previous supervisory experience
• An excellent communicator providing a high level of customer service
• Computer literate, you will be able to apply these skills to using a handheld device
- A Full UK driving licence holder
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
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