What will you be doing?
Key Responsibilities
- Lead and manage the daily operation of services, ensuring a safe and supportive environment for customers.
- Supervise, support, and develop a team of staff through induction, training, performance management, and continuous professional development.
- Oversee the assessment, planning, delivery, and review of individual goal setting plans.
- Ensure accurate record keeping and compliance with relevant policies and procedures.
- Monitor budgets and contribute to resource planning and service development.
- Promote customer involvement, advocacy, and person-centred approaches.
- Support the strategic development of services to meet the diverse needs of local communities.
- Champion equality, inclusion, health and safety, and best practice across the service.
About you
We are looking for someone who:
- Has experience leading or supervising teams within social care, community services, or a related environment.
- Demonstrates strong leadership, organisational, and communication skills.
- Is committed to delivering high-quality, customer-focused services.
- Has experience of goal setting/care planning, staff development, and service improvement.
- Understands the needs, rights, and aspirations of people with reablement needs.
- Can effectively manage competing priorities while maintaining high standards of service delivery.
- Has knowledge of equality, diversity, safeguarding, and health and safety practices.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
Disability Confident Employer
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council
Armed Forces Community
The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
Attached documents
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