About the role
Do you want be part of a team that inspires change and has the interests of the community at its heart? Seeking a new challenge to support the delivery of the Household Support Fund? Then North Northamptonshire Council (NNC) has a great opportunity for you to join us as a Household Support Fund Administrator!
Who we are:
Here at North Northamptonshire Council, we provide a wide range of services to its residents and the growing number of businesses based locally. As a Council, we are passionate about providing high quality services to our communities, residents, and businesses. This means we need to employ and retain the most talented and dedicated people. As a new unitary authority, we are excited with the opportunity we have in building the Council of the future with our local communities. The Council is creating a “one team” culture which will be central to our future approach and will build the solid foundations needed to drive future service improvement.
What will you be doing?
The Household Support Fund team provide a range of support to meet the needs of families and individuals in crisis. Through direct support and working with local organisations and voluntary groups to offer help and support in more practical ways.
Your main focus will be on delivering the Household Support Fund through various channels, to building strong partnerships with agencies and services to support people with the cost of living crisis. As well as being an active participant within the service, ensuring that individuals and families in crisis receive additional support and are signposted to our partner agencies for that longer term help.
About you
We are looking to recruit an enthusiastic and forward-thinking Administrator with drive, initiative and confidence. Reporting to the Household Support Fund Team Leader you will help to distribute the fund through various schemes in delivering support and help to our customers across North Northamptonshire. This is a role which will require you to work with directorates throughout the Council and beyond, including community groups and organisations, and voluntary sector partners.
As the successful candidate, you will bring:
- experience of understanding the difficulties faced by customers in crisis
- excellent administrative and organisational skills
- have outstanding communication skills, both written and oral
- possess an abundance of drive and determination
It would also be nice for you to have:
- experience of communicating with customers, from a broad range of backgrounds
- experience of working within public sector and working with community groups and organisations, as well as voluntary sector partners.
Where you will be working:
The team will be based in Kettering working from Sheerness House.
Next steps:
If you like what you have read and want to know more about the role, then please contact Katie Townend at katie.townend@northnorthants.gov.uk
Closing date for applications is Thursday 17th April 2025.
Provisional interview date will be Wednesday 30th April 2025.
Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy
Our Key Commitments
Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.
We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.
We aim to be a carbon neutral Council by 2030.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
Attached documents
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