What will you be doing?
Principal responsibilities:
- Manage and oversee the business support arrangements for your service.
- Plan and monitor the performance of your area of responsibility, using agreed Performance Indicators to include all capital and revenue works.
- Ensure effective systems of communication are established and managed to promote a high level of Services and their benefits to customers.
- Prepare and monitor financial resources to assist the delivery of Housing Services.
- Ensure good relations with partner organisations, tenants representatives, suppliers and contractors.
- Provide leadership and direction for staff in Housing Property Services. Undertake the full range of staff management responsibilities including recruitment, performance appraisal, disciplinary procedures, personal development.
- Plan and monitor all asset-based issues related to the management and delivery of the service.
- To manage pre and post inspection and ensure appropriate records and audit trail are kept.
- General responsibilities applicable to all jobs:
- Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.
- Comply with the Council’s policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons).
- Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.
This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any consequential changes will be carried out in consultation with the post holder.
About you
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Attributes |
Essential criteria |
Desirable criteria |
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Education, Qualifications and Training |
A good general education including GSCE Maths/English or equivalent.
Technical qualification or accreditation allowing for the supervision of gas and/or electric works (essential for some posts, dependent on the individual role) |
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Experience, Skills and Knowledge |
A broad knowledge of construction or an understanding of property maintenance.
Appropriate IT Skills
Ability to prioritise own resources in a changing environment.
Practical experience of budget management and financial control.
Knowledge of Health and Safety legislation as it applies to Direct Labour Organisations and landlords.
Experience of working with customers in high volume environments with the ability to manage a demanding workload.
Ability to work on own initiative. |
Experience of working in building management specifically the delivery of responsive repairs, capital programmes, and void management.
Knowledge and experience of leaseholder legislation and practices.
Experience of working in partnership to deliver objectives.
Experience with contract management. |
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Attributes |
Essential criteria |
Desirable criteria |
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ability to work as part of a team, maintaining high levels of integrity and discretion.
Ability to communicate both orally / spoken English, and in writing.
Practical experience of managing teams including tradespersons, office, and technical staff.
Experience of project management. |
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Equal Opportunities |
Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs. |
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Additional Factors |
Willingness to undertake flexible working arrangements to meet work programme requirements.
Valid Driving Licence and access to a vehicle, for business use. |
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Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.
Attached documents
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