About the role
Do you have experience of working with vulnerable people at challenging times of their lives?
We are looking to recruit a full time Tenancy Support Worker within our Landlord and Tenancy Services Team.
Candidates should have relevant experience in supporting tenants with housing-related matters and an ability to form and develop good working relations with colleagues and service users.
You will need to have excellent verbal communication and presentation skills and critically, you will embrace the right of all service users to be supported to reach their full potential.
In order to provide Tenancy Support to our tenants, you will be professional, friendly, enthusiastic, trustworthy, hard- working and motivated.
For further information, or an informal chat about the role, please contact our Supported Housing Manager, Howard Jones, on 07842322126 or email howard.jones@northnorthamptonshire.gov.uk
What will you be doing?
You will be supporting tenants into and with NNC tenancies to help them sustain their tenancy.
This will include carrying out comprehensive risk assessments; providing essential support at critical times; and helping tenants improve independent living skills.
This may include assistance when moving into a new home or following a change of circumstances. The tenant may need support with applying for benefits; establishing contracts with utility companies; or accessing services from statutory or voluntary agencies by acting as an advocate.
About you
You will have ideally a minimum of 1 years experience of working in a similar post providing support and/or practical experience of assessment, support planning, key working and advocacy with persons/groups requiring support.
Please see the attached person specification for full details of essential and desirable qualifications, experience, skills and abilities required for this role.
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.
Attached documents
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